DONALD J.G.
Redford, MI
RE: Employment Interest
Dear Sir or Madam:
I am looking for potential new career opportunities, specifically in, but not limited to, the area of transportation / courier service management. I am seeking a full time position with a corporation or a service institution such as yours.
I have worked for the Detroit Medical Center for the past 18+ years and have advanced during my entire tenure there. I was promoted from my hire in position of Patient Escort, to Dispatcher, to Supervisor over a single department. From there, to Supervisor over four areas of service and finally at present, to supervisor over 42 employees and a fleet of 36 vehicles servicing the entire DMC affiliation, as well as hundreds of outreach clients.
Should you consider me for a position, you will find that I am a reliable, dependable, honest, loyal, hard working employee who arrives to work on time and shows up everyday. I do at present and have always had an excellent rapport with my employees, peers and superiors. I am teachable, and in that respect, confident that I can meet the challenge of new responsibilities.
My hope is that you review my resume and recognize that I could be a valuable addition to your staff. I would like nothing better than to be invited for an interview at your earliest convenience. I can be contacted by e-mail. Thank you.
Here
Respectfully,
Donald J.G.
DONALD J.G.
My Resume
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OBJECTIVE:
To seek new & fresh opportunities in a position that will allow for further career advancement.
EDUCATION:
DMC Education, Detroit, MI
Various courses in the Quality and Continuous Improvement studies. Focusing on "The Six Leadership Actions".
Detroit College of Business, (Ongoing) Detroit, MI
Courses in Business Management, Health Services Management and Accounting. Pursuing a Bachelors Degree in Health Services or General Business Management.
Henry Ford High School, Detroit, MI
Diploma - General Studies.
New Horizons Computer Learning Center, Livonia / Southfield, MI
HTML Basic / Intermediate Instruction.
Personal Computer Skills Training
Adept in the fundamentals / basics of; MS Office (Word, Excel, Powerpoint), WordPerfect, Lotus (123, WordPro, Approach), FormTool Gold, Paint Shop Pro V.6, PrintMaster Platinum, PrintShop Deluxe, Windows 95 & 98 and basic Web Page creation & maintenance with use of HTML, gif, jpg and midi files. (View my personal web page work)
EXPERIENCE:
Detroit Medical Center - University Laboratories 10/96 to Present
Consolidated Courier Services Supervisor
Duties include overseeing all operations of the department including (for 42 employees) evaluations, discipline, interviewing, and hiring, terminations, scheduling, payroll and in-services. Vehicle maintenance (38 vehicles), routing and statistics, as well as daily problem solving and client interaction. Significant training in the use & maintenance of the "Resources In Motion Management Solutions" (RIMMS / Energy) routing system.
Detroit Medical Center - Hutzel Hospital 8/81 - 10/96
Transport/Materials - Information Desk, Supervisor
Same duties included under Central Transport supervisor, with the addition of all operations and employees for Information Communications department, valet services and food transport services. Responsible for the budgeting, scheduling of personnel (64 employees), supplies and equipment.
Central Transport Supervisor
Duties included overseeing of all operations of Central Transport Department, which included interviewing and hiring, scheduling, payroll, statistics concerning department, in-services and all discipline for 41 employees. During this period, I assembled "The Michigan Service Delivery Questionnaire". This included all vehicles from Hutzel main, Elenore Hutzel Center, KEI, Clinic, Social Services, taxis and buses.
Central Transport Dispatcher
Duties included receiving, recording, prioritizing and dispatching all incoming and outgoing requests for patient and materials movement.
COMMITTEES:
Patient Focused Care Steering Committee
Patient Focused Care Education and Training Committee
Access and Building Safety Task Force
Utilities Management Safety Committee/Emergency Preparedness
Hospital Week Committee (7 years straight)
Joint Commission (JCAHO) Information Management Team for 94-95
ER Patient Process Flow Team
Lab Turn-Around Time (TAT) Task Force
Linen Utilization Task Force
Disaster Committee
Outreach Operations Joint Committee
Laboratory QA Committee
References provided upon request
